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Survey Shows Consumers In the Dark About Shopping Online

Our survey shows that consumers are still worried about putting their credit card online," says Susan Grant. "But credit cards are the safest way to pay because you can dispute the charges if something goes wrong, and substitute credit card numbers add an extra measure of protection against someone fraudulently using your account.

Will Online Sales Brighten a Bleak Holiday Season?

As retailers brace for penny-pinching shoppers this holiday season, they're hoping their websites can deliver some good news.